At estraonlinetv, we want to ensure that you are 100% satisfied with your purchase.
If you have technical or commercial questions, please do not hesitate to contact us. However, if you feel that the service you have acquired does not meet your requirements and you have attempted to resolve issues with our support team, we would like to make it right.
While we would like to know where things went wrong or how we can improve, follow the steps below to get a full refund within 7 days of your purchase date.
Please also note that we do everything we can to process the refund as quickly as possible. However, our payment processor or your financial institution may take up to 21 days for the refund to appear in your bank or card account.
Once you have requested a refund, you will not be able to subscribe to our service in the future.
Request a Refund
Follow the steps below to submit your refund request to us:
Use the contact form or send an email to request a refund.
Use the same email address you used to purchase our services.